If you need to update the hourly cost of an employee that has already started tracking time to a project, you can do this in your Plan & Track section. This is often needed when an employee is given a raise, or if they started tracking time before a rate was set for them in Knowify.
To do this, first, find the phase of the job where the employee has been tracking time, and click their name:
This will pull up a screen where you can see the employees current rate, and update if necessary:
Once changes are saved, all entries submitted by this user on this phase of the job will be tracked at the new rate.
If you have more questions on this, please reach out to email@example.com for more information!