How to Deactivate / Activate Catalog Items

If you have products and services that you would like to hide from your search or if you would like to re-activate ones you hid in the past, you can do this in your Manage Catalog screen.

Hide/deactivate an item

To start, click on its name in the catalog:

Open-Item How to Deactivate / Activate Catalog Items

Once editing the item, you can select Disable under “More Actions”

DisableItem How to Deactivate / Activate Catalog Items

This will prevent it from showing up in your catalog searches through the system. 

Reactivate a Disabled Item

Back in Manage Catalog, click Show Inactive and click the name of the item:

OpenInactiveItem How to Deactivate / Activate Catalog Items

Then click Enable to make it searchable again:

EnableItem How to Deactivate / Activate Catalog Items

This should allow you to use this item through your Knowify account for various transactions. If you have more questions on this, please reach out to support@knowify.com