To update the hourly rate applied to a job for an employee, first go to the project’s Plan & Track section and locate the phase that they are working on:
Then you can click on the name of the user, to see their current rate, and adjust to a new rate:
Then moving forward, Knowify will use the new rate for any time entries submitted by this user on this phase of the job.
If you have any other questions on this, please reach out to support@knowify.com